هيلتون دالي ريزورت آند سبا

We booked 5 rooms. The room are nice, staff are helpful and friendly. However, one of our room the tv remote was not working, and there is a day where one of the twin beds not made. One of the room the cleaner did not removed some dirty tissues paper. We need to walk about 10 minutes to find food outside the hotel. However, these are just some minor issues, our overall stay in the hotel is still excellent.

رحلة لمدة ليلتين مع الأصدقاء, ديسمبر 12, 2019

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Hotel was beautiful, with amazing views of the town and Erhai Lake. Staff were friendly, very helpful and professional. Room was huge, and the buffet dinner at Spices restaurant was amazing.

Addison, رحلة لمدة ليلة واحدة مع الأصدقاء, ديسمبر 6, 2019

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The property is in a delightful location, easily accessible from both Dali railway station and airport, very handy for Dali Old Town, and is a joy in itself in terms of guestrooms, restaurants, public areas, and grounds.

رحلة رومانسية لمدة ٤ ليلة, أبريل 15, 2019

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A Fine Hotel

All in aĺl, the 2 nigt stay was very enjoyable. The room is quite large and well appointed. The large hotel has a fine vista of the Dali lake from its elevated position. This hotel was a little bit isolated so one was dependant upon the hotel's facilities. They were however quite good so no complaints. Room service is a bit weak on selection but food good. Breakfast is excellent with a wide selection. The hotel picked us up at the railway station effeciently and at a reasonable price. The free shuttle bus to the delightful old town was relaible. The heated swimming pool and gym was clean, tidy and complete. As I said a fine hotel.

Frederick, رحلة عائلية لمدة ٢ ليلة , ديسمبر 28, 2018

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Nice resort hotel.

Nice big room. The hotel was opened three years ago so everything was relatively new. Too bad we checked in rather late & had to leave early in the morning & didn’t get to use the hotel facilities

Maria, رحلة لمدة ليلة واحدة مع الأصدقاء, ديسمبر 1, 2018

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Lovely Dali Hotel

We had a fabulous stay at the beautiful Dali Resort and Spa. Service was friendly and extremely helpful throughout. Scott Yu in F&B made our time especially enjoyable. We also had a gorgeous lake view from our room. Overall, extremely satisfied.

Leona, رحلة عائلية لمدة ٢ ليلة , نوفمبر 28, 2018

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One of the greatest hotel experiences.

One of the greatest hotel experiences. Hilton Dali has great service, beautiful setting, and a fantastic Chinese restaurant. The restaurant was so good that we changed our plans just to eat every meal there. The location is peaceful and quite but is a bit of a drive from the urban center. I don't mind that since the taxi ride is only about $4-5 USD. Both the hotel and the Dali area are highly recommended.

رحلة رومانسية لمدة ١ ليلة, أكتوبر 9, 2018

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A nice relaxing stay at a quiet resort hotel. Rooms are comfortable and service is good. The breakfast buffet is decent. The restaurants were good although a little expensibe which is to be expected of such restaurant hotels. The main downside is the semi-remote location. It is not convenient to get to shops or restaurants outside the hotel. A shuttle bus is available at regular times to take guests to the ancient tian of Dali and pick them up.

رحلة عائلية لمدة ٣ ليلة , يوليو 9, 2018

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Over and above customer service by staff

Manager and concierge are particularly helpful whenever we contact them for something. Every other staff who works pass us will greet us politely. It really makes us feel welcomed as honoured guests. The hotel has a car service (RMB$30) to head into the city, however, the service is outsourced to individual drivers (with their own car), resulting in drivers being pushy. Our driver wants us to call him directly for pick up from the city and when I refused (and use hotel's hotline to call for pick us instead), it just so happen that the same driver was sent out to us and we received a call from that driver, claiming that his tyres have gone flat and will not come to pick us up. He later organized for another driver to pick us up. Facilities are pretty standard with the pool a bit worn down. The interior of the rooms (twin lake view room) are well polished but the outdoor corridors that lead to our building and rooms are below 5star standard in design, it feels like a cheaper Chinese 5 star version rather than of international standard.

Samantha, رحلة لمدة ليلة واحدة, يوليو 4, 2018

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Great hotel with amazing view!

The hotel is absolutely stunning! Great interior, new, overlooking Erhai! Only down point is that you need to take a cab going to places and restaurant, but it’s very affordable.

Sizhen, رحلة لمدة ليلتين, يونيو 19, 2018

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