بيرل كونتينينتال لاهور

Great place, great staff, great food

Scott, رحلة لمدة ٩ ليالٍ, أبريل 24, 2022

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This hotel need immediate renovation. Room carpet had stains, sofa and cushions were stained. The hotel decor is dated and depressing. Definitely not a 4 or 5 stars. Staff are hit and miss. Front desk staff needs more training. At times, 3 or 4 employees are just standing there. I have observed their interactions with the guests and they are definitely not up-to 5 stars hotel level. Breakfast buffet was great. A/C room temperature was great. My bed was comfortable but the room itself was old and depressing. I checked out and stayed one night in Nishat Hotel. Which is new and up to European and American standards. If anyone reading this comment from PC management team please do something about this Hotel. It used to be a crown jewel of Lahore back in the 80’s but unfortunately that’s where this hotel is stuck now. Renovation and staff training are the keywords here.

Yasir, رحلة لمدة ٣ ليالٍ, أبريل 21, 2022

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I have stayed at this hotel a few times over the years. On the positive side, the security has improved and quite a bit more efficient than how it used to be. Finding a free parking near the entrance is much easier now. The breakfast buffet is delightful and offers huge variety. The staff are very courteous as usual. I am a bit disappointed though at the declining state of the furniture and fittings in the rooms. The carpets in the rooms and even more so in the corridors are getting a bit worn out, and the chips in the bathroom fittings are getting more visible. It being the most expensive hotel in Lahore (and probably in the country), there should be more of an attempt to keep the hotel in a tip-top shape

Nasir, رحلة عائلية لمدة ١ ليلة , أبريل 1, 2022

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Stayed here end of January no issues was as expected.. Stayed 28th March-2nd April but was not made aware the AUS cricket team would be there which meant I couldn't use facilities as previous making my stay difficult - If I had known then would have booked another hotel

Henry, رحلة عمل لمدة ٥ ليلة, مارس 27, 2022

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The furniture was old and damaged, requested free shuttle and when dropped off driver demanded money. It’s was such an inconvenience with the cricket players there, no spa service or gym. Was not told this when booking. Very poor cleanliness at the breakfast buffet. I booked the room from the night before because of an early arrival at 5am, had some issues with the flight and the hotel said my booking would be cancelled if I don’t check in by 5am, and I would loose my money. They collected the money when I booked so that room is mine for the duration of my stay. But they wanted to double book and make more money!!! Very disturbing!!!

Powindeo, رحلة لمدة ليلتين مع الأصدقاء, مارس 26, 2022

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The staff was super rude. The suite was super dirty . They cleaned the plastic mat and left it on sink to dry. Unprofessional. Dined in at Resturant placed an order and no one came to serve until giving them a reminder. I had to leave was getting late for flight and don’t eat and still had me pay the bill. Never staying in any PC in Pakistan.

Hamayun, رحلة عمل لمدة ١ ليلة, مارس 21, 2022

تقييم فعلي لأحد نزلاء Hotels.com

My flight landed early in the morning and didn't had a place to stay, so thought of staying at this place thinking it was a 4 star, but only lobby is a 4 star, rooms are worst than 1 star. Beds are crappy, looks like mattresses hadn't been changed for over 40 years NO HOT WATER, I only needed to catch up on sleep before I go to my next destination. OVERALL WORST TAREEN EXPERIENCE Way over rated, absolutely not worth it, defiantly not worth $135/night. Try to avoid at all cost

Kamran, رحلة لمدة ليلة واحدة, مارس 19, 2022

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This hotel has an excellent location, but has a very slow front desk service. Our room was dusty, with outdated furniture and carpet, as well as chairs and sofas that were covered in coffee, tea, and food stains. Overall the room lacks quality furnishings and freshness.

TAHIR, رحلة رومانسية لمدة ٢ ليلة, مارس 15, 2022

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Rooms are dirty and dusty. There is no evidence that the rooms are sanitized. masks are not enforced at restaurants, so people eat from buffet counters without masks, and some even noticed they were eating as they were taking food. The staff is hesitant to ask guests to wear mask while the guests taking food. The hotel claims 5 star property but in my view it is a 3 star when you compare with western standards.

TAHIR, رحلة رومانسية لمدة ١ ليلة, مارس 6, 2022

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NOT Recommended

Overall it is very expensive hotel and food is also very expensive but unfortunately quality of services and food are very poor compare to its price. Check-in and check-out are terribly slow and unsatisfactory.

QAMAR HAFEEZ, رحلة عائلية لمدة ٢ ليلة , مارس 3, 2022

تقييم فعلي لأحد نزلاء Hotels.com