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Beautiful place. Well taken care of. Friendly staff. Great food but a little pricing

The service and pool area at this hotel are great. The staff was friendly and went out of their way to help us, but the room was very dark with no plugs for phones near the bed, and while looking for outlets it was obvious that the place was not super clean.

Staying here is a great experience, not just a hotel stay! Amazing grounds, excellent staff.

Amazing and weird at the same time! This was our 4th location in Thailand and it was chosen because it's close to the airport, which it is, and offers airport shuttle service. But our experience left a bit to be desired... it feels a bit like a hoarders' resort, a bit cluttered when looking at all the antiques but the villa was GREAT! Very spacious and the bedroom/pagoda was incredible!! The food was very hit and miss, our airport transfers were total opposites... pick-up was damn near disastrous while drop off went smoothly. Some might be put off by the airport and freeway noise but it had NO impact on our rest... slept wonderfully! And earplugs are provided in case you need them (we didn't). Wonderful little private pool, private yard, and great lakeside view! The swans are lovely... although noisy (we didn't mind them).

Very helpful and nothing too much trouble. Very eclectic decor but that makes it different from the standard hotel room.

the place is so cool and special, breakfast was amazing and service was great

This was undoubtedly the worst hotel we have ever stayed at. To make matters worse it was our honeymoon and coincidentally the last night of our trip which only made the situation that much horrible. The hotel in itself is completely dated and in need of a remodel stat. That was our first impression, but we decided to look past that and enjoy our stay. So, we decided to try a massage since it was our last night and it was miserable! For starters you could hear not only the planes taking off over us like every 2 mins, but you could also here all the outside traffic. My wife couldn’t relax! On top of that the massage therapists were a poor excuse of a massage therapist. The lack of effort was unbearable. We had scheduled a 90 min and within 5 mins told them to knock it down to 60. The icing on the cake was the 2 hours of sleep we got that night. Every 10-15 mins planes would take off and you could hear them just as clear as if you were on the runway yourself. We even tried using the ear plugs and it still sounded as if someone was about to crash into our room. We finally got shut eye at 2:30 am and had to wake up at 4:30 am for our 27 hour flight back to US. What a great way to end our honeymoon huh? I think not. Reconsider this hotel please. I completely understand that the hotel is right next to the airport but that shouldn’t matter. I’ve stayed at plenty of hotels right next to airports and have been able to have a good nights sleep.

Great oasis. Amazing accoodation right next to the airport. Feels like its own village. Next time it would be nice to stay on the Laguna side.

..wonderful place. staff are great. I will come back

The staff make this property, they were incredibly attentive and on many occasions out numbered the guests, absolutely brilliant.