برنسيس موندو إمبيريال

Nada limpio, mal servicio, viejo.

They advertise you can go in between each property but then are asked to leave the dinner table when they find out you are from one of the other properties. Completely unacceptable.

This hotel really is going downhill. The check in staff do not read notes Expedia affords you the opportunity to send them. The love taking tips without providing or technically earning it.

Cleaning is good, there is no problem, they meets the recommended standards.

Did not like the service and the staff,many people on the beach is always bother with products

The hotel has an excellent service and have applied all the sanity measures to provide a healthy service

I loved the pyramid look-a-like building. The hotel was really nice looking and huge. The pools weren’t as clean as I would’ve liked but with people moving to

The service from all the staff (check in, waitress at restaurants, house keeping) was very poor. Not enought personel to service the pool Old property that has so much potential but in urgent need of updating the quality of the experience

The hotel has been remodeled. It’s in great condition. The beach is spectacular, and the remodeled pools are great. The ones that have not been remodeled not so much. Food is good, but the restaurants get overwhelmed easily. Had to wait for 30 min to get a breakfast table in a buffet. All breakfast restaurants were the same.

We order food from the pool and the food has no flavor. We also when to the restaurant buffet at 4:00 pm and by 5:00pm the server said we have eat as soon as we can because the restaurant close at 5:00pm. And everything is really nasty. I will Never stay at that hotel and I will not recommend to any of my friend and people I know.