إيكو سيرف

We a family of 12 adult and 1 child recently stayed in this hotel for 2 nights. Our initial encounter was not pleasant as we have arrived at 5pm only but our rooms were not ready. After a 7 hour journey from Nuwara Eliya to Bentota, we were all knackered and just wanted to get into our rooms to rest but was delayed. The manager tho had upgraded us to the rooms right infront of the pool. Though the upgrade was timely but we had to wait for each rooms to be given the keys. However the manager made up for it again by providing us with light snacks. The rooms were amazing and the beds were extremely comfortable. Imagine waking up to the pool and the beach right infront of you. The sunset was a spectacular view as well. Breakfast was amazing with vast spread of food. From continental to english to typical Sri Lankan food. Heard the dinner was good to tho we opted t have it outside. Overall we really enjoyed our stay in The Surf Bentota and would highly recommend to anyone.

Amazing location Friendly Staff Pristine Beach with soft Sand and a very long beav front Though I was very early at the property with a check In time of 2:00 pm the staff was able to arrange for a room and check me in The rooms are very spacious and I had the larger room category even the smaller once looked big comfortable. Very clean room and very spacious and clean bathroom All rooms are ocean facing and so it's a great advantage for this property... This also makes the Beach Front a very large one for this property The Bentota Beach is very clean and beautiful with very less local people venturing on the Beach and if they do they usually keep to the public area and also very friendly and non intrusive. The property has 2 well placed and beautiful Long Pools - really long probably 150 mtrs And just a step outside my room with a comfortable sitting Hotel also offers some group activities The beach offers a lot of water sports such as surfing water scooter and even para gliding as option.. The hotel itself has a great breakfast spread and even better dinner and I had taken a package inclusive of Dinner which actually worked really well for the kind of spread and real value for Money... Not to mention the Live Piano Recital during the dining and an in house club / Disco This property is a short 5 min walk from Bentota Town so easy access to all amenities such as Currency Exchange ATM and Bank local shopping and wine / Beet store

Our stay (only for one night) was superb.The room on ground floor facing the ocean was spacious and clean.A/c and all other gadgets worked well.The staff was courteous and helpful.The breakfast spread was outstanding in variety and quality.The only glitch if I may call it so was that the large bed had a wooden collar about 25 cms above floor 25 cms wide all round, ostensibly to get off gently.I got my shin hit a few times (bumped into it),never seen anything like that before

The beach views from the room and the fact you could just walk out of the room and on to the beach sand was just awesome. The sunset view from the beach was great too. The room and service though was hardly worthy of the 4.5 star rating they had. My wife and I arrived at the hotel around 5 PM, but our room wasn't ready and they made us wait a good 10-15 minutes before getting us to our room. The room itself was not well maintained, from paint peeling off the walls to rusted door hinges and sink drain, scratched furniture and a sink that drained really slow. Judging by the room's state, I would have thought of it as 2 stars. The buffet looked great but seemed over priced ($25 per person). I skipped it and went to their cafe, where the prices were more reasonable. Ordered pasta and veg fried rice - they both tasted horrible, so we ended up not eating it and walked out to a nearby restaurant for dinner.

What works for it - lovely beach, locale, good sized room and bathrooms, friendly and helpful staff. What doesn't - Poor housekeeping, limited dining options, overall hotel needs renovations desperately. Coffee shop is simply poor. Room service = Coffee shop menu. This hotel pretends its 4star or 4star + but hardly feels it. In fact there is nothing luxurious about any of it, neither the lobby nor the rooms. This is a Bad-value-for-money hotel with a great beach as its saving grace.