فندق رويال بالاس

Staff are friendly and helpful. The location is pretty good with a park nearby and many supermarkets. It's also possible to walk a distance to all the important sights in Samarkand from this hotel. That being said, the room's facilities are pretty faulty. The air conditioning did not work well. The hot water is non existent and I had to endure freezing cold water during my showers in the evening. The multi-USB charging port is an amazing idea.

Bed is too hard, breakfast not good

basic hotel, keep your key-card at the lobi. Also , be note that prices in hotels.com not include the city tax good WIF, every day cleaning

It is a good hotel for the price. The staff are very friendly and ready to help.

Check in was easy, staff were friendly, the room was spacious, the property is within walking distance of all the local sights, and the staff were helpful getting a taxi at 3:00 a.m. Downside: showerhead needs fixing, the toilet needed adjustment, and there was a bad odor. Still, I recommend it.

Good staff,clean and comfortable room.and breakfast was also good.

Good place to stay, centrally located, friendly staff, close to city attractions.

The hotel is a minute from Shir-Ali Navoi Park. A pleasant and beautiful park to walk and enjoy the beauty of the weather in Samarkand. The breakfast is good and fresh food and fruits. Staff are friendly and helpful and they help anything we needed. However, Hotel looks old even though it is claimed to be a few years old! They can pay more attention to the cleanness and provide proper double/queen/king bed room. They put two twin beds together for a couple which is very inconvenient! Also, hey can make some effort to improve their blankets.

The location of the hotel was very convenient - just a short walk from the Registan and close to lots of amenities. The staff were excellent and spoke Uzbek, Russian and English very well. They were very helpful with arranging transportation too. However, the rooms themselves were really not the standard I would expect for the price. My room had one 'window' for ventilation but the window opened onto another wall so there was no natural light in the room at all! The worst part however was the beds. I am a pretty light person yet every time I moved (even slightly) in the night, the whole bed would rock and shake. It was so squeaky that it woke me up on more than one occasion and the mattress was rock hard, making it virtually impossible to sleep for more than an hour or two at a time. Despite the location and the staff being excellent, I would probably not return due to the lack of sleep and light.

施設や清潔さは値段相応なので問題はないが、チェックアウトと滞在証明書発行に40分かかり、それで電車に乗れなかったのに謝罪もない。 Because it took us 40 minutes to check out, we missed the train! However, they didn’t apologize to us!