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Not a restful stay

Hotels.com never informed the hotel we had paid for a room, so check in took 1 hour. As a result we did have dinner until 9PM. At 5AM the alarm clock went off but the light on the clock doesn't work so you can't see the time or anything else on the clock At 9AM housecleaning woke us to make up the room even though check out is noon. This was not a restful stay.

Mark, رحلة عائلية لمدة ١ ليلة , أبريل 2, 2022

تقييم فعلي لأحد نزلاء Hotels.com

I had to move rooms 3 times due to deadbolts miraculously no longer working and each room was not clean in some way. Whether it was the kitchen or the bathroom or fridge.

Nadia, رحلة لمدة ٣ ليالٍ, مارس 27, 2022

تقييم فعلي لأحد نزلاء Orbitz

I had issues with heaters not working. I extended my stay and had to check out and check back in, which was not a big deal. I asked for a different room, and the heater didn't work. They moved me to another room, and it was working until mid evening and I had to crank the heat almost up to 80 to have semi-warm air. The room I was moved to was not as clean in the kitchen area, but at least it was quiet. The breakfast left a little bit to be desired. I wanted oatmeal packets or cups, not a huge pot of oatmeal, and I wanted the ability to have more condiments. It was filling, so good enough. I did not see signs regarding gluten or dairy free options, so I think that is something to ask staff about for the complimentary breakfast. Staff was a bit gossipy at the front desk, but outside of that it fine. Very responsive to needs. Loved the using the key card to get upstairs in the elevator. Wished there were cameras in the elevators and stairwells, as the area is busy, and safety would be nice. I tried using the business center and the computer connected to the printer did not work, so I went to a library instead. I expected there to be more computers or printing options due to the size of the hotel, as well as more luggage carts. Not a ton of options in their little store area, especially for various dietary needs. It was a decent stay, and much better than the Residence Inn.

Nadia, رحلة لمدة ليلتين, مارس 10, 2022

تقييم فعلي لأحد نزلاء Orbitz

The staff was excellent and very accommodating. Will definitely stay here again

Meghan, رحلة لمدة ليلة واحدة مع الأصدقاء, فبراير 12, 2022

تقييم فعلي لأحد نزلاء Expedia

Very good place

Safe and comfortable place for families

Mufeed, رحلة لمدة ٥ ليالٍ, يناير 6, 2022

تقييم فعلي لأحد نزلاء Hotels.com

Easy access parking. Property didn't use HH app for check-in. Tried to use HH app to check out from garage but had to go back to front desk. Property would benefit fromroom renovations

Michael, رحلة عائلية لمدة ١ ليلة , يناير 2, 2022

تقييم فعلي لأحد نزلاء Expedia

Loved having the full kitchen.

Loyola, رحلة رومانسية لمدة ٣ ليلة, ديسمبر 23, 2021

تقييم فعلي لأحد نزلاء Expedia

Lights Turn On By Themselves!

The hotel was great and even had an overhead fan in the room, which was nice. The problem is that the light for the fan turned on by itself TWICE in the middle of the night, once at about 5AM and again at 6:30AM. Since we were out late on a Saturday night and were hoping to sleep late, this made our stay terrible.

David, رحلة عائلية لمدة ١ ليلة , أكتوبر 30, 2021

تقييم فعلي لأحد نزلاء Hotels.com

Immaculate. Newly renovated. Welcoming staff

Elizabeth, رحلة لمدة ليلتين, أكتوبر 29, 2021

تقييم فعلي لأحد نزلاء Expedia

Great location. Professional staff. Immaculate condition. Plans to stay again. Satisfied customer.

Stherlie, رحلة عائلية لمدة ٢ ليلة , أكتوبر 27, 2021

تقييم فعلي لأحد نزلاء Expedia