كريستال مونتيري

La recepcionista muy amable y profecional. Hombre de mantenimiento muy profecional.

I have stayed here a few times and never had issues until now. There was NO HOT WATER during my stay. Front desk lady was not nice, she said the water was not cold but warm haaaaaa try taking a shower, it was definitely COLD. Hotel is comfy and clean and lots of stores within waking distance. I will give them a last chance.

Room was sanatized before our stay, which made us feels safe with covid. Elevators can only be used with room key, that also makes us feel very safe. We used this hotel at least once a year and we are very satisfied. Staff is always courteous and willing to help.

Staff are very friendly and polite Clean and sanitize rooms Very close to restaurants and shopping stores

I love this hotel! Every time I visit Monterrey I stay in this hotel. Love the location. If you are a bird lover, make sure you walk around the plaza around 6 pm and you get to admire 100’s of Amazon parrots freely flying.

Is good.great point ,the best location.and great people.

Friendly staff, closer to restaurants, walking distance to stores and parks.

I had stayed in this hotel before Krystal bought it, & they did a great job upgrading it. The rooms look way better now & more modern. They should change their hours

The hotel it’s really nice and comfortable. Everything was clean and desinfected

Very comfortable, and the staff was very nice