حياة بلايس أوجين / أوكواي سنتر

Usually great service, yesterday at checkin not so much. I made a request on my reservation at booking 2days in advance of arrival. The same request I always make when I stay here. Quite room, near stairs. The hotel responded they got my request. At check in, I was the only guest, there was 2 desk agents ready to help. One spoke 1st so I approached her and the gentleman left the desk area. She was quickly checking me in, assuming I never stayed there before giving me details I already knew, didn’t mention my requests and gave me my room key. I got to my room, right by the elevator, not the stairs. I called down immediately, same woman answered and I asked if she got my requests and she said yes but that there were no rooms available to accommodate me? Really on a Wednesday night during a pandemic? Why not tell me at check in that you couldn’t accommodate my requests. Or make me happy with a free water or coffee or something? It was rude and not welcoming. Also, the guest room doors slam closed REALLY loud. Each guest should be told this and asked to close it gently behind them, especially at 6am.

Very clean and comfortable. Very friendly staff.

Had a very nice stay here. The hotel clerk was super accommodating to my family. She unprompted asked if we would like a larger room for our family (no extra charge). I came down to buy milk for my daughter from the little store at the front desk and they were out. The clerk went and dug one out of the breakfast supplies and gave it to me at no charge. Room was clean and the quality you expect from a Hyatt.

Nicest hotel I’ve maybe ever stayed in. Super clean and the staff was really thoughtful and kind. Awesome views as well.

I've stayed at this Hyatt Place in Eugene twice now, and I love it. The rooms are a good size, the beds are comfortable, and the bathrooms are well-lit and a good size. The hotel is very clean, and the staff are very friendly and helpful. They have been enforcing masks since at least summer (When I first visited). In addition, the area around the hotel is very nice, with a lovely outdoor area for dining.

Place was quiet and conveniently located around restaurants

Super clean, fresh, comfortable hotel

A good place to hunker down during the covid. Youre on the 5th floor. Lots of take out choices nearby.

Amazing

We booked well in advance and asked for a king bed. We got to the check in early and were told they only had 2 queen beds....sorry!