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Really bad service! Especially the 2 night duty front desk people (the 2 guys. I complained about the very loud music playing on the room beside mine (and this what’s been going on from the time I checked in at around 5:30pm until 9:45pm) but both did not do anything. The one guy at the front desk brought me extra pillows (which was requested and I didn’t get until after one hour) the guy who brought the pillow didn’t do anything with the loud music on the other side, so I called again and even came down again and complain, but the other guy gave me an attitude, telling me that they couldn’t come up because there’s only 2 of them at the front desk, by the time they did something with my complain the guy that came up with me on my floor decided to do a side trip on another floor. And by the time the guy reached to my floor, the loud music is gone (so I don’t know if the other guy who came and brought me the extra pillow called the people in their room and warned them). And on my last night) a friend of mine came with me to the hotel to help me carry the stuff I bought back to my room but they didn’t let him in and the a-hole guy told me that my room was only reserved for one person, they didn’t allow him to help me carry the bags into my room even if I told them that my friend IS NOT STAYING OR SLEEPING OVER IN MY ROOM and I was there going up with my friend!!! What a sorry ass people… one elevator was working on the entire weekend. PATHETIC HOTEL!!! Never ever again!!!

Rosauro, رحلة لمدة ٥ ليالٍ, نوفمبر 18, 2021

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Pedro gave me the worse room ever, I originally booked a 2 bed’s room And he tried to give me a 5 beds room which was nothing to do with what I’ve booked

Silas, رحلة لمدة ليلة واحدة, أكتوبر 29, 2021

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Nice spot, the staff tried to get money out of me though which I didn’t like

رحلة لمدة ٥ ليالٍ, أغسطس 3, 2021

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worth for money

رحلة لمدة ليلة واحدة, يوليو 4, 2021

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There were stains on the sheets, and a/c unit in the room was not working properly. Also, the staff was not responsive.

رحلة رومانسية لمدة ٣ ليلة, يونيو 8, 2021

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Decent clean hotel for the money, female staff members could be more friendly instead of treating people like they are a bother to them. Male hotel staff were excellent.

رحلة عائلية لمدة ٣ ليلة , يونيو 6, 2021

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No store laggage available

My check out was 12.00pm and my flight depart at 07.00pm,and they don't have the service to store your laggage for a few hours,,so we have to stay hours on the lobby before heading to the airport

freddy, رحلة عائلية لمدة ١٤ ليالٍ , مايو 21, 2021

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O chuveiro não esquentava de maneira alguma, pedi pra que fossem olhem, depois de MUITA insistência foram verificar e falaram que esquentaria, não esquentou e eu tive que ficar indo tomar banho no quarto do meu amigo que também estava hospedado. Durante a noite, teve uma infestação de baratinhas no quarto saindo da madeira do rodapé, MUITAS baratas. O barato saiu bem caro para essa viagem, localização e preço incrível mas conforto e limpeza, zero!

Leonardo, رحلة لمدة ليلتين, مايو 17, 2021

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Terrible staff

Marcos, رحلة لمدة ليلة واحدة, أبريل 23, 2021

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Small was way to small.... safe was locked by previous guest and hotel staff couldn’t even open it for me.... and there was a huge cockroach in the room when I got back to rest.... only one staff was working the front desk and had to wait to wait on a long line to be served... disappointing....

رحلة لمدة ٥ ليالٍ مع الأصدقاء, مارس 19, 2021

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