ريزيدنسيز آت ذا فايفز

Love this property, beautiful place to stay vip parking,breakfast is incredible two places to choose from and lady Maria making home made tortillas , great service as they lower your bags to from service, shopping centers as activities shop where you can buy tickets 🎫 and music bands definitely my favorite place to stay.

It was great, the attention, the cleanliness, the amenities, everything was just perfect and at an amazing price and incredible location

Resort staff are all very nice, resort is clean, and welcoming.

El hotel es hermoso, la calidad del servicio es excelente, el personal super amable, las instalaciones de primer nivel, y la limpieza buena. Me quedo con un gran sabor de boca.

It is beautiful rooms and terrace, pool is nice and it has a bar with service, I dont like that you are not allowed in the pool after 8 pm. The staff were great very nice and respectful, I did not like that the jacuzzi in the terrace did not work :'( it fill up with water but the little motors or jets dont work, it would have been awesome if it did. Also the beach in front of the hotel had rocks in the bottom and there was a lot of algae, but I dont know if that is out of their reach. First time I went to Tulum in 2017 the beach was beautiful the other two times including this one it has been full of algae. But overall I was happy with this luxurious hotel. There was also groups of music in the evening which was very nice.

Is at beautiful place to visit and clean area The beach is clean and clear water The rooms are clean and close to the pools

Muy bueno y excelente concepto personal muy bueno . Solo la comida del room service es mala pero los restaurantes muy buenos

This pace was miserable. Food was disgusting, Service was worse

This pace was miserable. Food was disgusting, Service was worse

Simply do not go there! They are treating you like a Piñata! More money more money more money!