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The service was great. It was our anniversary and they gave us a free room upgrade and late checkout. Also they place a nice note in the room. I was expecting a little more comfort in the room like ropes and makeup removal kit/ shower cap etc as the hotel is marketed as luxurious

cozy bed and permanent amenities in the room were tasteful

It was a 10 out of 10 experience on all fronts although being in a pandemic they made me feel like the experience was worth it

Closed casino because of COVID. This is unacceptable, I flew over from Montreal thinking it was open. I should get a free stay voucher

We’ve always stayed at Fairmont hotels but decided to try the JW Marriot Parq. What a fantastic choice! When we arrived Joon(the best) greeted us and was so accommodating to our needs that I instantly thought I’d never use Fairmont again, we arrived at 7am and obviously our room wasn’t ready, he didn’t want us to wait till 4pm to check in, that he suggested getting breakfast and he will call us when a room is available, an hour later he called and got our suite(room 1642) with harbour view prepared. The suite was great with a spacious living area and great views from ALL rooms(even the private lavatory) Housekeeping was a delight and even put all our toiletries in perfect order! The Parq is perfectly located so you can walk anywhere, the furthest walk was about 35 minutes to Stanley park. Will definitely be back!! Thank you.

Loved the location, the rooms were beautiful! The staff was amazing and so accommodating with everything. Very impressed with JW Marriott and I don't think I will stay anywhere other than this hotel when visiting beautiful BC. Thanks to all the staff.....was a pleasure spending nine days at your location. Thank you!

Lovely hotel in a great location and the restaurant is fantastic.

Pool table was a great add to the room, bathroom was absolutely amazing.

Nice and bright rooms with a great location for walking around downtown and sea wall

It was our wedding night and after multiple phone calls and remindes not one time did they do what was promised. after checking out We saw a changer for the champagne a