هامبتون إن آند سويتس لاكس إل سوجوندو، كاليفورنيا

Decided to stay at the Hampton Inn as it is attached to the parking garage where I paid to park for a two week trip. On arrival the check in counter was backed up. Not only did you have to stand in line to check in, but if you wanted anything from their mini market, you had to wait in line too. They had only one staff member working at that time. The keyless entry keycard didn’t work so I had to return to the desk two times. We hit yo our room and it was terribly hot inside, the aircon took hours for the room to cool. At midnight not being able to sleep I decided to draw a bath do I could relax! The water was barely hot enough yo even get in! A complete disappointment! All the coffee packets left for the coffee machine were decaf! Who drinks decaf! A very nice hotel but they need to improve!

Paid parking was a surprise to me. $15.00 per day, to much. No house keeping available for visitors. Desk service was helpful.

Very friendly personnel and courteous service. Lovely facility. Felt safe and sanitary.

The mattress on the bed as well as the duvet felt FANTASTIC!!! I loved the water pressure as well as all of the accommodating staff!

Basic rooms but nice and clean. The employees were all very nice.

This hotel was just what we needed after our long flight, clean, good service, excellent value.

Always nice and clean and well maintained. Parking is not free but the price is decent.

Great stay and great people!

Excellent service. The staff went out of their way to help me with everything I needed, including a tricky payment situation. Thank you so much!

Very clean hotel and efficient staff most especially Shirley Evangelista the one in charge in the breakfast very kind Filipina and very accomodating...