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Excellent location, amazing view of old Sarajevo, superb room cleanliness, helpful n friendly staff

Fantastic location for the old town.easy to find.plenty of places to eat and drink nearby.breakfast was great and the reception staff were very polite and halpful.will definitely return one day

The staff were pleasant. The lobby and rooms were very clean. There was a foul smell in the toilet - probably from the plumbing, but the bathrooms were spotless. The room size was good, and we felt warm inside, although it was very cold this winter. Very strategically located in the old town and within walking distance of most key attractions. The breakfast was good too, with a decent soread for vegetarians.

This property is a joke. After a late night out, had a friend stay until the morning. They demanded I pay 20 euro because of this. They deactivated my keycard and locked me out of my room until I could come up with it. Horrible customer service, don't stay here.

After a late night out, had a friend come and stay and they extorted 20euro out of me. Friend didn't have breakfast. Locked me out of my room until I paid up. There was no written policy about having another guest but they made it up that I had to pay 20euro. What a joke. Aside from this, the staff member was very rude and deactivated my key until I gave in to their extortion. I have never had this experience, ever. I don't recommend this hotel, terrible service and they make rules up on the spot.

Location is nice

the room was very very small could not open two suitcases and walk around each other.

Great small hotel with amazing location. Comfort bed and big shower. Very clean and people that work here are very pleasant. I will book this hotel again, that's for sure.

Central, convenient, clean, comfortable. Excellent location...