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Parakkat's service was absolutely first class with big smiles. They greet each and every guest with superb greeting and a Tika on the forehead. They line up by your car and wish you farewell when you checkout. This is the type of service one expects from a Rp35000 ($500/night) not a sub Rp7000 stay. Kudos to the management and service personnel.

Excellent location and great staff. The rooms were decent compared to the price. The towels and sheets had stains.

Found the staff very friendly The room was clean and over all very nice hotel

The views are amazing! Staff was wonderful and the breakfast buffet wad excellent.

The food in the restaurant was very good. Considering that the hotel is relatively new, there was a lack of outlets in the room to accommodate electric devices. And no chair at the desk without asking for one. Also missing was a hair dryer, unless by special request, which is now a standard feature in any hotel with any aspirations of being of high quality. The views from the room were spectacular. But the garish wall decorations would give you nightmares. But it was very clean and the bed was comfy. It's fairly well located, but a guide/driver is a must to get around.

This is one of the best places to stay in Munnar! The view from the room, the hospitality, Food... everything was awesome! It would have been nicer to have a gym but may be it would come soon.

The style of this hotel is very typical of the area. The views are amazing. We had room 4002 which was a good size, had a balcony with spectacular views over the tea plantations. The decor of the room was not quite the same as any photos on the internet but it was ok. The restaurant was above and had the same views. The menu is very extensive and the kitchen (easy to see) is modern, stainless steel and very clean. Food is excellent. Service in general is excellent. Location is just a short tuc tuc or bus ride outside Munnar and easy. It is away from the main noise of the town.

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