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the kiddie pool was a bit run down, but we loved the Hot tub. The room was dirty, blood from meat in the fridge, there was doggy poop bags left on the deck and the beds were horrible.

Ashley, رحلة عائلية لمدة ٢ ليلة , فبراير 11, 2022

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The pet friendly accommodation was located in a separate building from the other resort. It was quiet and very clean. It was a large space.

Tammy, رحلة رومانسية لمدة ١ ليلة, يناير 30, 2022

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Great rooms and the pool was fun. Will definitely stay here again!

Alison, رحلة عائلية لمدة ١ ليلة , يناير 30, 2022

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Very cleanly and spacious. Check in process was easy and front desk was helpful and friendly. There is a fee for pets per night ($21). It would have been nice if there were extra blankets - said it could sleep 6 but only had bedding for four????

Ga Hyeon, رحلة عائلية لمدة ١ ليلة , يناير 8, 2022

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Parking was confusing, staff seemed disorganized. Room was alright, like a small apartment.

Chris, رحلة لمدة ٣ ليالٍ, ديسمبر 23, 2021

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Not as advertised, a completely different room!

When my family and I found a great room to rent the week before Christmas, we couldn't wait to arrive. When we did, the room was not even remotely close to what was advertised and pictured. We thought we were arriving to a modern, sleek, updated room with an island, in-suite laundry, something that we normally stay at. What we showed up to was a completely different room than what we had booked. The hotel staff assured us that this was the room hotels.com reserved for us, but not only did in not have in-suite laundry, it had no island, it was dated (by decades), it also had a dirty stained carpet. It was literally a completely different room than what I reserved. To add salt to the wound, the pull out didn't have sheets for our kids nor staff to retrieve some from since we checked in so late. We tried to find another hotel at 10pm at night but didn't have any luck as it was the week of Christmas and the Grande Rockies was also sold out. Since we had driven 2 hours to get here, going home was not an option. The entire experience was very upsetting and I would not recommend trusting this listing as it is completely false advertising and should be reviewed and updated immediately before others are duped like us.

رحلة عائلية لمدة ٢ ليلة , ديسمبر 19, 2021

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Awesome pool but little sleep

I thought this would be an easy review but although the property was beautiful the beds were hard and pillows were bad.. We could hear weird HVAC and plumbing noises all night. No blinds on the windows where kids were sleeping. He had a fun stay but no one really got any sleep. The pool is actually in another related hotel and its super inconvenient to get there and get changed with 3 small kids. Change room is cramped. We thought we should have stayed in that hotel instead. That said, the pool was EXCELLENT and my kids LOVED IT. Swim outside hot tub and just really well kept. Pool saved it for sure but I wish we had better beds and better step up for sleeping considering we had a condo. Staff was lovely. Parking was weird. First come first serve so if you left at the wrong time you couldn't find any. Contractors had at least 4 or 5 stalls taken.

رحلة عائلية لمدة ١ ليلة , ديسمبر 3, 2021

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Very disappointed. Our room was in poor condition, many obvious repairs needed ( major cracks in bathroom sink, the tub also has several cracks, the baseboards were lifting off the walls, the loudest washing machine we've ever seen ) The linens were stained and in disrepair. The elements are the stove top were lifting - potential fire hazard while cooking. The overall cleanliness was poor. Streaks down the walls, grim on walls and cupboard doors. We tried to get out of the reservation but were told it was prepaid. If we left early the could try to rent out the room but if they did it would cost us a service fee of $80.00. After two of three nights we just walked away and went home. The parking although underground is far away. The pool is in a different building ie: belongs to another property and you have to walk outside to get there. Once in the main building I had a question about the pool and the guest services in the main building told me I had to call over to guest services from "other" building. You definitely feels like a lesser guest when staying in the Annex building.

Colleen, رحلة عائلية لمدة ٣ ليلة , نوفمبر 11, 2021

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The room was clean, definitely older. Gave off hints of previously being a smoking room. Room we received was different then in the picture. The pool was located in a separately building-not ideal for young children. Once at the pool the kids slide was so run down and rough it wasn’t fun to slide down. Our stay was overall good. Beside being disappointed in the age and style of our room things were clean.

Ashleigh, رحلة عائلية لمدة ١ ليلة , أكتوبر 14, 2021

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Very kind and clean

Tess, رحلة رومانسية لمدة ٢ ليلة, أكتوبر 9, 2021

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