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Had no access to the Wifi for several hours. Was unable to complete a critical business deliverable. So left to find another location. Very inconvenient. When calling down to the front seat they transferred me to the internet help desk. Woman there said nothing they could do and I needed to call the suite owner. No other options provided. Very non customer service. Won’t be going back.

While it was a nice unit we stayed at at the Palms they simply don't keep it up. One of the TV's was broken, the shower had a draining problem that caused water to pool. The jetted tub worked only sometimes. It was dusty like no one has really cleaned it thoroughly. Makeup stains on the sheets. Go someplace else.

Hotel is beautiful. Would love to have received the towels and blanket requested prior to check In and again requested via email. Otherwise nice hotel.

Had a pleasant stay. Things to note: No cleaning service - extra No shuttle to strip. A small walk to casino. Very nice and helpful staff.

Great suite and friendly staff