ذا ميني سويتس - إيتون تاور ماكاتي

It was generally good. Just a little hard to reach the reception if you need help. I have called a number of times and no one would pick up the phone. I also saw a coach roach in my room

walls between rooms are extremely thin. sound goes through like there is no dividing wall. high level of security for elevator & room access. excellent front desk service; ivan alden was especially attentive & accomodating & respectful. salamat ivan for all your assistance & patience.

Excellent staff. Courteous, willingness to help & friendly.

Facility is nice and clean and staff are all friendly and accomodating.

The service of the staff at the recookeption and the concierge is great! They are friendly, but the Customer Service Rep on the phone is not as accommodating. She is assigned in the morning shift. I asked for the WiFi password she gave me the wrong info. I called again and told her it is not working. She said she will reset it. It still did not work. I called again later in the afternoon and spoke with another Rep. This one gave me the right info. I would have rated the service as excellent, except for that one person.

Kind accommodation of the hotel crew. The hotel is clean. A need to improve internet connection.

Good service very helpful crews...

In the first few hours, i was checking the other door which I thought was a

Good hotel, unfortunately you have to track down new towels, but good service and friendly.

The staff was extremely helpful, especially Cristinne.