ستار بالاس هوتل

Has what you need but nothing fancy and facilities could be better

رحلة عائلية لمدة ٤ ليلة , يوليو 11, 2021

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Muy bueno

رحلة عائلية لمدة ٢ ليلة , يونيو 7, 2021

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The hotel is nice looking and pretty clean. Stores and restaurants are near by. Dozens of taxis and local buses always available. What I didn’t like was that the food at the hotel was not all that good. Hotel is constantly noisy, not many out of country tourist.. most guest are locals or from nearby cities and the hotel is constantly crowded. No smiling receptionist to greet you..everyone seems to be in a bad mood and are not helpful with any information. Stayed 3 days with family but would not stay there again.

Sherry, رحلة عائلية لمدة ٣ ليلة , نوفمبر 22, 2020

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A must stay in Mazatlán

Such a great place, right on the beach, you sleep with waves of the ocean on the background. Everything is new , staff is very friendly and helpful. Only complaint I had is a little further away from malecon but I guess can’t have it all . Overall I highly recommend this place and can’t wait till I go back

Sokol, رحلة لمدة ليلتين مع الأصدقاء, مارس 17, 2020

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The level of customer service and the cleanliness. Location is good too.

Rosa, رحلة عائلية لمدة ٢ ليلة , فبراير 7, 2020

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My room wasn't ready on time. The buffet needs a lot of work, not so good.

رحلة رومانسية لمدة ١ ليلة, ديسمبر 26, 2019

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Great hotel

Love the beach view, easy access to the beach and pool. Love that the hotel is on the strip and you have access to bars and restaurants within walking distance.

Jorge, رحلة عائلية لمدة ١ ليلة , ديسمبر 10, 2019

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Staff could have treated us better. Especially the check in personnel.

رحلة رومانسية لمدة ٣ ليلة, ديسمبر 3, 2019

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Hard beds and extra thin walls.

The beds were hard as a rock and the pillows were lumpy. I asked for different pillows and they were just as hard. Since the walls were super thin we could hear the live music that was playing out in the beach as well as the loud music from the party that was going on next door. We called to complain about the noise 2x Yet they allowed the party to continue till about 3am.

Martha, رحلة عائلية لمدة ٣ ليلة , مارس 22, 2019

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The only thing that bothered me about the hotel was the receptionist of the name Dulce received us very bitterly, she gave us the instructions as if we were regating and she made us feel bad, for the other employees I have nothing bad to say they were very kind

رحلة عائلية لمدة ٢ ليلة , مارس 12, 2019

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