م هوتل ثاميل كاثماندو

The staff was excellent and property was centrally located.

From management to cleaners excellent service the taxi driver from M Hotel made me fill like family

Shocked people reviewed this place so high. Hence why we booked it. While not in a bad location it was annoying that the address was wrong on every map and not a single driver knew where it was. When we called the hotel for airport pickup we couldn’t get us a driver “because the driver wasn’t feeling well” and getting one at the airport was not any fun at all. There was a little bit of feces left in the toilet bowl and some hairs around the bathroom. The shower wouldn’t drain and flooded the entire bathroom within 60-120 seconds at half stream. The WiFi was non existent for really loading anything. It was honestly the loudest room I’ve ever stayed in my entire life. 99 countries so far traveled so that’s impressive. The staff were always banging something or dragging chairs and tables at literally all times of the day and night. Kept us up till 1:30-2am and woke us up at around 6:30-7am BOTH days. The housekeeping was also very loud laughing and dragging their feet and slamming doors very hard from very early in the morning. We called to arrange a cab one night and the man who picked up at the front desk just decided to hang up mid call because he was over it. The bed was exceptionally hard and my wife got a bruise because it was like sleeping on the floor. Overall I would not recommend anyone stay here. We ended up checking out and moving to Marriott which was perfect.

This is our 3rd stay at M Hotel and they have maintained their excellent customer service. Kumar picked us up from the airport and drove us safely through town, the reception staff were friendly and helpful (some even remembered us), the room was comfortable, the location is easy walking distance to shops and sites around Thamel, Sajita was delightful as she served breakfast (nothing was too hard, and she remembered us too), so all in all, a great stay and we are very happy to recommend M Hotel if you're looking for something in the hustle and bustle of Thamel-Kathmandu.

This is the second time I stayed in M-Hotel. The room was very comfortable, clean and tidy. The staff were so friendly and also professional. They always smile too. The location was also very good, tucked away from the main road of Thamel, and that means you can hardly hear any traffic noise. I highly recommend this hotel for a comfortable stay in Kathmandu.

I’m glad that I had booked this hotel. The location is perfect and very convenient if you are planning to stay in Thamel area. It is located in a quite area , away from the people and traffic madness of Thamel. The room was really clean and tidy, well above some of the more expensive hotel that I stayed before In Thamel. The staff were incredible.. very friendly and helpful, ... always smiling. I would definitely book this hotel again if I were to come back to Kathmandu.

We provided a written response at the hotel - all good

The hotel exceeded my expectations in terms of value for money.

Very nice accommodations and respite from crowded and dirty city of Kathmandu

new hotel, nice staff, hot water shower and powerful breakfast good.