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Set up a wake up call, didn't receive a wake up call. Had my back up alarm set on my phone but battery died because the outlet close to the bed was burnt out.

Overall, pretty disappointed with my experience. I understand booking sites sometimes over book rooms but the hotel should then contact a customer and let them know before getting there that they will not be receiving what they’re expecting.

Great little hotel with authentically friendly staff and convenient location in Kitimat.

This is a wonderful hotel to stay at, it very much feels like home away from home. Every single person you meet is welcoming and goes above and beyond to make your stay the best it can be. We absolutely loved everything about staying here and definitely will be back.

Awesome hotel in Kitimat, super friendly staff and great location. Wouldn't stay anywhere else.

This property is always a pleasure. The rooms are spacious and very clean. The staff is outstanding and will address even the smallest concern immediately. I have stayed here nearly a dozen times and will ALWAYS try to book here when I am in this area.

Customer service was professional and friendly. Great location. Great room.

Excellent front desk service. Coffee and tea were available as well as additional bathroom soaps

Amazing stay, could not be better. Friendly staff and large clean rooms.

All the furniture and bedding are like new and basic amenities are there as needed. If this place has a restaurant it is a much better place to stay.