لوجو هوتل - شامل جميع الخدمات

Fantastic!! Would recommend! The website doesn’t even do it justice., couldn’t fault it! Was very quiet the time of year we went (end of October) as it was coming to the end of the season but found the majority of staff extremely polite food was good - (very good in the Mexican, Asian and seafood restaurants). Amenities were fab- top of the range everything. Would return to this hotel in a heart beat

Paradise! Can’t wait to come back,,, the best place I’ve ever been. Great service and facilities

Beautiful landscape with lush surroundings. Great attentive staff, great food and beverage service and top notch ammenities. Lovely experience and highly recommended!

Excellent all inclusive resort. Lots of different restaurants to try. Service was a bit hit and miss. Particularly bad service in the koza restaurant

The resort is well designed and easy on the eyes. But the service is poor especially around meal times. Long waits (2 hours or 3 courses) cold food. Missed orders or food that just does not arrive.

An amazing holiday the hotel was fantastic along with an amazing team, food quailty and the range of food was top notch, different food every day at one of the many restaurants available, the sport bar showed every sport program you want, spa area was great although hidden away. Pablo Escobar was a great place to have a drink along with watching the evenings show. Couldn't of wanted for a better holiday hotel.

I have stayed in many 5⭐️ resorts around the world but this hotel is truely impressive. From the day we arrived to the day we left, staff has been so polite, helpful and eager to please. Quality of amenities, the location, the food and shows at night are the highlights of our stay. We will definitely come back!

The hotel and facilities are excellent. However, customer service is terrible and most of the staff speak poor english so its difficult to communicate with them. We are really disappointed with the service and hospitality of the hotel as it does not meet the standards of a 5 star hotel.

Restaurants was great Beach was crowded The staff don’t speak English good

I visited lujo august 2018 when is first opened everything was perfect.. However I came back this year July 2019 and was very disappointed.. i booked 2 forest rooms.. in the picture it showed a jacuzzi and swing .. in real each room has only one of those and the swing is a normal floor swing.. one room had a technical issue nothing worked including ac .. after a long hassle I decided to change the room and asked for a compensation with Mr Esmer (manager) we agreed that the difference between the forest room and the downgraded room i took would be refunded.. within a maximum of 2 weeks.. i waited 2 months and still didn't receive any kind of payment, as promised. Im very disappointed, and as i was checking out and explaining the situation to reception another family over heard my situation and told me they are having the same issue..im still waiting for the refund. A 5 star hotel should have a 5 star customer service. I dont think the forest rooms are ready yet,, and Mr. Jafaar (head of lujo edition) doesnt know how to communicate with customers.