هيات بليس واويك / بروفيدنس أيربورت

The room was stylish and clean. Excellent location, adjacent to the airport and near highway. Great shower and well laid out bathroom (better than average for this price point). The bed was so-so, not a very high-end mattress. The hotel offered no housekeeping, but forgot to mention that at check-in. I would definitly stay here again (but not for the sad breakfast offered in the morning, it is a few boxes of dried cereal - fun to watch people's reactions when they saw it at 8am).

I reserved my room for a queen side bed for valentines. During check in, staff reported that they did not have any single queen side bed in the hotel so I needed to get two queen side bed in the room! this was very disappointing since I was looking forward for my partner and I to have a romantic night at this hotel. Instead of staff saying im sorry for the inconvenience, her response was "if you like to cancel that would be perfectly fine". I decided to still take the room, but it did not feel right with having two beds in the room! I cant believe that a person reserve her room in advanced and was given away just like that! never again!

We rented a family suite on floor 5 as sson as the elevators door opened the smell os weed was so terrible we started coughing. On suite 515 there was a huge party and the music was extremely loud. We couldn’t even shower in the room because of the smell in the room that is how nasty it was. I went down to front desk to complaint and she knock on theirs door. Remember this is a non smoking hotel. Went down to the front desk for the 2 time and requested to be change to a diferrent floor and the only choice we has was a smaller room because the rooms were dirty. 2 of the kids had to sleep in the floor since we checked in passed 10pm. Front desk lady was very nice but didnt resolve the situation the way it should have been done. They keep the party, room and the floor and we got a smaller room that we couldnt fit all because the hotel didnt have clean rooms available. This hotel shouldnt be on this site since they dont have the standard of hotels.com

I came here to have a nice quiet night away from loud and noisy new years parties. However, despite speaking with three hotel representatives, my hallway and floor were filled with loud people having their own parties. There were signs everywhere talking about the "strict 10 pm quiet time" but clearly that is not something they enforce. It didn't help that the hotel's walls are paper thin.I was barely able to get any sleep (maybe 3 hours) and the response from hotel staff was either annoyance towards me or just simply uncaring. I will never stay here again.

It was my boyfriend’s bday and my bday back to back it was a nice hotel for privacy and a mini getaway.

Excellent stay! Kind courteous staff. Room was clean and comfortable.

The staff are doing their best with what RI is handing them. A real shame. Very noisy.

Staff is wonderful ,and we enjoy staying there on our vacations. So convenient as it’s right next to the skywalk to the airport.

Quiet, clean and decent as expected. I will use it again and recommend to others

Excellent stay. Clean.... quiet....nice location. Easy to find.