سيتي إكسبرس بلس كانكون أيربويرتو ريفييرا

I was surprised with the quality of the food in the restaurant. I was disappointed when their credit card terminal kept showing DECLINED as I tried to check in. The clerk was not helpful. When I asked to switch to a different terminal, he told me he couldn't. I had to pay cash. VERY LUCKY I HAD ENOUGH CASH WITH ME. Went back down to desk and a different desk clerk ran my credit card easily.... This is not good

This hotel is only 1 1/2 years old. Located 15 minutes from Cancun airport. They have an airport shuttle that will pick you up if you contact the hotel 24 hours prior to your arrival with flight information. The food at their restaurant is excellent. The room is in immaculate condition. Beautiful large pool. Very safe hotel for solo travelers.

We had an amazing stay. The place was beautiful and clean which is most important and everyone was very welcoming and helpful

The man at reception was super grouchy and had no patience. He asked me to sign the check in papers and then told me I did it wrong (it was all in Spanish and I couldn't understand it). I asked for his help and he got frustrated and riped up the papers in front of me and told me that I had to do it all over again because I didn't listen. Sigh. The Hotel was simple but nice and the beds were comfortable. Having breakfast in the morning was also appreciated.

Good clean quiet over night stay helpful friendly health concious staff

Every things was fine, clean, good attention, ubicacion

Very humid in the rooms and pretty dirty. A lot of noice from room next door you can clearly hear them.

all ok with the reservation. No complain. Slow service but go

Bad hotel, bad service, airport shuttle has to be booked a day before 😒

Everything was great, except the “free airport shuttle”. They booked an incorrect time for me and then we’re so wishy-washy on when it’s come again that I had to take an over priced taxi to the airport. The free shuttle was a major reason I booked this location...